This Bloomsbury Professional book is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation. It is a resource for both beginner and experienced mediators. It also provides insights and resources for lawyers representing clients in mediation, other participants in mediation and those involved in the practice of dispute resolution. Along with examples, case studies, short exercises, precedents, guidance notes and other resources, this book covers topics such as establishing the foundations of effective mediation and managing the mediation process.
Chapter 5 is FREE to view, as a sample of the book's contents. To view the other chapters, please subscribe to Books online.
Chapter 1 This Book's Approach to Mediation Skills and Techniques
Chapter 3 Maintaining a Favourable Climate
Chapter 5 Managing the Mediation Process
Chapter 6 Assisting the Communication Process
Chapter 7 Facilitating the Negotiations
Chapter 8 Encouraging Settlement
Chapter 10 Special Issues in Mediation
Chapter 11 Avoiding Mediator Traps
Chapter 12 Developing a Practice and Practising Mediation
Appendix 6 Guidelines for Lawyers Representing Clients in Mediation